LUAM IT

IT health checks, backups and network reviews

The know-how of a managed service provider, booked only when you need it. An independent second opinion on your IT, backups and network.

From R3 500 backup & recovery review

Who it's for

  • Businesses without an in-house IT team
  • Owners who want an independent view of their current IT provider
  • Teams that have never tested restoring a backup
  • Offices with slow internet, Wi-Fi or VPN problems

What's included

  • IT health check: a full remote review of devices, servers, security and backups
  • Backup and recovery review: what's protected, what isn't, and a tested restore
  • Endpoint and firewall review: configuration checked against best practice
  • Network and remote access: VPN, Wi-Fi, remote desktop and connectivity
  • Monitoring and documentation: alerting advice, runbooks and IT documentation
  • Expert sessions: remote time for troubleshooting or a second opinion

What you receive

  • A scored report on security, backups, devices and network
  • Proof that your backups can actually be restored
  • Clear next steps your team or provider can act on

How it works

  1. Intro call

    A short video call to understand your situation and check we're the right fit.

  2. Scoped proposal

    Written scope, deliverables, timeline and a fixed price.

  3. Remote delivery

    Scheduled sessions over secure access that you grant and can revoke.

  4. Report and handover

    Documentation and next steps your team or provider can act on.

Questions

Do you replace our IT provider?

No. We work on a consultation basis. We can review independently and help you brief your provider on what to fix.

Do you offer emergency support?

No. Engagements are scheduled. For a live outage, contact your support provider first.

Which systems do you know?

Microsoft 365, Windows, Intune, Sophos, Acronis, common firewalls and AWS, among others.

See what it would cost you

Answer a few questions and get a price range in about two minutes.